Privacy Policy

1. Information We Collect

We may collect the following types of information:

CategoryExamples

Personal Information Name, email address, phone number, physical address, and other contact details provided when you fill out forms, request a consultation, or contact us .

Health-Related InformationInformation about care needs, medical conditions, medications, and other details necessary to provide appropriate home care services. This information is protected under applicable privacy laws .

Usage DataInformation about how you interact with our website, such as IP address, browser type, pages visited, and time spent on the site .

Cookies and Tracking TechnologiesWe use cookies and similar technologies to enhance your browsing experience and analyze website traffic .

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and improve our services, including scheduling consultations, matching caregivers, and responding to inquiries .
To personalize your experience on our website.
To send periodic emails or updates about our services, promotions, or other relevant information (you can opt out at any time).
To analyze website traffic and improve our online presence.
To comply with legal and regulatory requirements, including Georgia state licensing regulations for private home care providers .

3. How We Protect Your Information

We implement a variety of security measures to protect your personal information, including:

Using secure servers and encryption technologies .
Regularly updating our systems to prevent unauthorized access.
Limiting access to your information to authorized personnel only.
Maintaining client records for a minimum of five years from the date of last service provided, as required by Georgia law .

All employees are trained on confidentiality requirements and are prohibited from disclosing client information except as permitted by law .

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances :

With your written consent.
To trusted third-party service providers who assist us in operating our website or conducting our business, provided they agree to keep your information confidential.
When required by law or to protect our rights, property, or safety.
To the Georgia Department of Community Health or other regulatory authorities as required for licensing compliance.

5. Third-Party Links

Our website may contain links to third-party websites. These sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review their policies before providing any personal information .

6. Cookies and Tracking Technologies

We use cookies to :

Enhance your browsing experience.
Analyze website traffic and user behavior.
Remember your preferences and settings.

You can disable cookies in your browser settings, but this may affect your ability to use certain features of our website.

7. Your Rights

You have the right to :

Access, update, or delete your personal information.
Opt out of receiving promotional emails.
Request information about how your data is being used.
File a complaint with the Georgia Department of Community Health if you believe your rights have been violated .

To exercise these rights, please contact us at (866) 753-1359 or info@careunityy.com.

8. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children .

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically .

2. HOME CARE SERVICE DISCLAIMER

Website Disclaimer

This disclaimer ("Disclaimer") sets forth the general guidelines, disclosures, and terms of your use of the careunityy.com website ("Website" or "Service") and any of its related products and services (collectively, "Services"). This Disclaimer is a legally binding agreement between you ("User", "you" or "your") and CareUnityy LLC ("CareUnityy", "we", "us" or "our") .

By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Disclaimer .

General Information Disclaimer

The information or content displayed on this website is published in good faith and solely for general information and educational purposes. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment .

Our website is provided on an "as is" basis, and CareUnityy LLC makes no representations or warranties of any kind or in any form, whether express or implied, about the completeness, timeliness, reliability, availability, validity, suitability, and accuracy, or guarantee that there will be no losses, errors, and omissions with respect to the information, or content contained on this website .

Any action taken in reliance on any such information or content provided on this website is strictly at your own risk .

No Professional Medical Advice

The information provided on this website is for general informational purposes only and is not a substitute for professional medical advice.

No Physician-Patient Relationship: Your use of this website does not create a physician-patient relationship between you and CareUnityy LLC or any of its employees or agents .
Seek Professional Advice: Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition .
Emergency Situations: If you are experiencing a medical emergency, call 911 immediately. Do not rely on electronic communications or voicemail for urgent medical needs.

External Links Disclaimer

Through our website, you can follow links to visit external websites or content originating from third-party websites that are not in any way affiliated with CareUnityy LLC .

While we try to provide only quality links to relevant and ethical websites, we have no control over the nature, content, accuracy, adequacy, reliability, validity, and availability of these sites. The inclusion of such links does not in any way imply a recommendation or endorsement .

Testimonials Disclaimer

Our website may contain testimonials by users of our services or products that reflect such users' experiences and opinions .

Individual Results: Such experiences, opinions, and thoughts are personal to such users and do not necessarily represent all other users of our services or products.
No Guarantee: Testimonials are not necessarily representative of what anyone else using our services may experience.
Verbatim Display: Testimonials are displayed verbatim, except for grammatical or typing error corrections .

Limitation of Liability

In no event will CareUnityy LLC, its partners, employees, or agents be liable to you or anyone else for any decision made or action taken in reliance on the information on the Website, or for any consequential, special or similar damages, even if advised of the possibility of such damages .

Changes and Amendments

We reserve the right to modify this Disclaimer or its terms related to the Website and Services at any time at our discretion. The continued use of this website and its services after any such changes shall be construed to be consent to such changes .

Acceptance of This Disclaimer

By accessing and using the Website and Services, you acknowledge that you have read this Disclaimer and agree to all its terms and conditions .

3. CLIENT RIGHTS & RESPONSIBILITIES NOTICE

Required by Georgia State Law. This notice must be provided to each client before signing a service agreement .

Client Rights and Responsibilities

*Pursuant to Georgia Department of Community Health Rules and Regulations for Private Home Care Providers (Ga. Comp. R. & Regs. R. 111-8-65-.12)*

As a Client of CareUnityy LLC, You Have the Right To:

1. Be Informed About Your Plan of Service

You have the right to be fully informed about your plan of service and to participate in the planning of that service .

2. Receive Notice of Any Changes

You have the right to be promptly and fully informed of any changes in your plan of service .

3. Accept or Refuse Services

You have the right to accept or refuse any service offered to you .

4. Be Fully Informed of Charges

You have the right to be fully informed of all charges for services before receiving care .

5. Know Who is Supervising Your Care

You have the right to be informed of the name, business telephone number, and business address of the person supervising your services and how to contact that person .

6. File Complaints Without Fear of Retaliation

You have the right to submit complaints about services without fear of discrimination or retaliation. Your complaint will be investigated by CareUnityy LLC within a reasonable period of time .

7. Confidentiality of Your Records

You have the right to have your client records kept confidential in accordance with applicable laws .

8. Have Your Property and Residence Treated with Respect

You have the right to have your personal property and your residence treated with respect by all caregivers and staff .

9. Know How to Contact the State Licensing Authority

You have the right to receive a written notice of the address and telephone number of the state licensing authority (Georgia Department of Community Health). This office is responsible for licensing your provider and investigating complaints that appear to violate licensing regulations .

Georgia Department of Community Health
Healthcare Facility Regulation Division
2 Peachtree Street NW, Atlanta, GA 30303
(404) 657-5728

10. Request a Copy of the Most Recent Licensure Inspection Report

You have the right to obtain a copy of the provider's most recent completed report of licensure inspection upon written request. Reasonable photocopying charges may apply .

11. Be Advised of Changes in Your Condition

You have the right to be advised that you (or your responsible party) must advise the provider of any changes in your condition or any events that affect your service needs .

Your Responsibilities as a Client

As a client of CareUnityy LLC, you have the responsibility to:

Provide accurate and complete information about your medical history, conditions, and care needs.
Notify CareUnityy LLC of any changes in your condition or circumstances that may affect your care plan.
Treat all caregivers and staff with respect and dignity.
Inform CareUnityy LLC of any complaints or concerns in a timely manner.
Provide a safe working environment for caregivers entering your home.
Notify CareUnityy LLC of any changes in your contact information or emergency contacts.

How to File a Complaint

Internal Complaint Process:

You may file a complaint with CareUnityy LLC by calling (866) 753-1359 or by emailing info@careunityy.com. Your complaint will be investigated and resolved in a timely manner .

External Complaint Process:

If your complaint is not resolved to your satisfaction, you may file a complaint with the Georgia Department of Community Health at:

Georgia Department of Community Health
Healthcare Facility Regulation Division
2 Peachtree Street NW, Atlanta, GA 30303
Phone: (404) 657-5728
Website: dch.georgia.gov